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Executive Administrator Description

Moonwalker Digital is a small-but-mighty web design firm that creates membership and e-commerce websites for personality-driven brands. We are looking for support from an Executive Administrator to assist with project management, social media and client inquiries. Virtual Assistants, do apply! Great communication skills, an obsession with getting things done, and the ability to anticipate details a must.

Responsibilities include:

  • Answer questions from clients and prospective clients
  • Communicate needs with Design and Development teams
  • Schedule meetings with prospective clients
  • Maintain Project Calendar in Asana
  • Posting and interacting as Moonwalker Digital on social media
  • Schedule tasks based on requests and project deadlines
  • Make updates to the Moonwalker Digital website
  • Preparing presentations and documents
  • Assistance troubleshooting/testing issues with client sites
  • Communicating with the support teams of plugins/platforms where needed
  • Communicate delivery ETA's and progress to clients
  • Respond to support requests on previously built websites
  • Input content on landing pages and web pages
  • Assistance in testing and preparing websites for launch
  • Install Google Analytics, Facebook Pixels, plugins and other commonly used integrations
  • Review and send off deliverables to clients by their due dates

The ideal contractor fits the following qualifications:

    • Is a skilled Virtual Assistant
    • Has experience with project management tools like Asana and Basecamp
    • Loves processes and systems
    • Is an excellent and professional communicator
    • Goes the extra mile to solve problems and serve others
    • Has experience working for a web, tech or software company
    • Takes initiative and has an "I'll figure it out" mentality
    • Is comfortable jumping in to assist with testing/troubleshooting
    • Ability to self-manage time and adhere to deadlines
    • Has high standards for customer service and is kind
    • Is thorough and pays strong attention to detail
    • Is graced with technology and not afraid to edit website content, make minor tweaks in Photoshop, or learn something new

Job Type: Contract
Location: Virtual (US Timezone Preferred)
Hours: Est. 20/wk
Start Date: October 2018